FAQ

Frequently asked questions

DO I NEED TO BOOK IN ADVANCE?


No, however, it is the only way to secure a spot for you at ROF59, we can get really busy and often sessions get full so we strongly recommend you to book in advance if possible. Please click on the following link to book online




HOW MUCH DOES IT COST?


View the full list on our prices page - click here




DO I NEED SPECIAL COTHING


All activities you need to wear comfortable clothes; sports gear is ideal. No jewellery or sharp objects such as belt buckles or clothing studs are permitted Bounce: ROF59 socks have been specially designed to increase grip on our trampolines, reducing the risk of injury. ROF59 socks are included in the price. Please note, it is essential that ROF59 grip socks are worn; you will not be able to bounce without a pair! Climb: Suitable footwear i.e. trainers Laser Combat: It’s advisable not to wear your best clothes are they may get dirty. To bring a change of footwear is advisable




DO YOU HAVE LOCKERS?


Yes and a £3 deposit is required, which is returned when you hand the lock back to reception.




HOW SAFE IS IT?


Before your session you will take a safety briefing giving the dos and don’ts. There are first aid trained staff on site at all times to keep you and others safe.




HOW OLD DO YOU HAVE TO BE TO DO THE ACTIVITIES?


All ages are welcome to ROF59. Children of 17 years and under must have a parent or guardian on site at all times. Bounce: Anyone is welcome, if you can walk, you can bounce! All under 5s must be accompanied by an adult on the Trampoline area and come to one of our Sibling or Little Angel session Climb: If they can fit in a harness, you can climb Laser Combat: 8 years plus, however private parties can be arranged for under 7 year olds




HOW LONG BEFORE MY ACTIVITY TIME STARTS DO I NEED TO ARRIVE?


You must arrive 15 minutes prior to your scheduled start time to allow for check-in, completing the waiver and safety briefing.




DO I NEED TO SIGN A WAIVER FOR EVERY VISIT?


Yes, this is for insurance purposes, a waiver must completed for every session.




CAN I JUST COME AND WATCH?


Yes, there is a viewing area, refreshments and food are available to purchase from our Bunker Bar lounge, Blitz Restaurant & Ice cream Parlour.




DO YOU ACCEPT GROUPS IN THE FORM OF SCHOOLS, CLUBS, CHARITIES OR YOUTHGROUPS?


Yes! Either speak to reception or contact us on bounce@rof59.co.uk to organise!




FOR A CHILDREN’S GROUP/PARTY BOOKING HOW MANY PARENTS/GUARDIANS MUST BE PRESENT?


We require a minimum of 1 parent/guardian to be present per 10 children.




IS THERE A MAXIMUM WEIGHT LIMIT?


Our manufacturer recommends a maximum weight of 125kg.




CAN I CANCEL MY BOOKING?


If you wish to cancel your booking please contact ROF59 at least 48 hours notice. If you need to change your booking please contact us at least 24 hours in advance.




WHAT IF MY CHILD DOESN’T LIKE THE ACTIVITY THEY ARE BOOKED ONTO?


ROF59 will where possible offer your child another activity.




CAN I GO ON THE ACTIVITIES AFTER CONSUMING ACOLHOL


For safety this is not permitted.